Product Warranty


Product Warranty

Hanover Lantern LIMITED LIFETIME WARRANTY For Original Residential Purchaser of Residential Lighting Fixtures and Posts Only

Hanover Lantern warrants its residential lighting fixtures and residential posts (all other products have 3 year warranty listed below) are free of defects in workmanship and materials. Such warranty is in lieu of all other warranties including, without limitation, any implied warranties of merchantability or fitness for a particular purpose. Hanover Lantern, at its sole option, will repair or replace, F.O.B. our factory, freight prepaid, any Hanover Lantern product (other than ballasts, lamps and emergency battery packs) defective in workmanship or materials. Such repair or replacement is the sole and exclusive remedy against Hanover Lantern. Hanover Lantern product which fails under normal operating conditions within the specified warranty period from the date of invoice, provided it is returned to the factory, transportation prepaid, and our inspection determines it to be defective under terms of this warranty. Hanover Lantern reserves the right to determine whether to repair or replace. Hanover Lantern will not be responsible for any consequential or incidental damages in connection with any breach of its aforementioned warranty.

Hanover Lantern will not be responsible for any products subjected to inappropriate application or installed or modified in any way that is not in accordance with Hanover Lantern’s instructions.

No agent, employee or representative of Hanover Lantern has any authority to bind Hanover Lantern to any affirmation, representation or warranty concerning goods sold by Hanover Lantern and unless an affirmation, representation or warranty made by an agent, employee or representative is specifically included herein, or in Hanover Lantern’s acknowledgement.

Hanover Lantern LIMITED 3 YEAR WARRANTY For All Hanover Lantern Products (except where noted above)

Hanover Lantern warrants that its products (other than ballasts, lamps and emergency battery packs) are free of defects in workmanship and materials.Such warranty is in lieu of all other warranties including, without limitation, any implied warranties of merchantability or fitness for a particular purpose. Hanover Lantern, at its sole option, will repair or replace, F.O.B. our factory, freight prepaid, any Hanover Lantern product (other than ballasts, lamps and emergency battery packs) defective in workmanship or materials. Such repair or replacement is the sole and exclusive remedy against Hanover Lantern and is limited to three years from the date of the original shipment by Hanover Lantern. Hanover Lantern product which fails under normal operating conditions within the specified warranty period from the date of invoice, provided it is returned to the factory, transportation prepaid, and our inspection determines it to be defective under terms of this warranty. Hanover Lantern reserves the right to determine whether to repair or replace. Hanover Lantern will not be responsible for any consequential or incidental damages in connection with any breach of its aforementioned warranty.

Hanover Lantern will not be responsible for any products subjected to inappropriate application or installed or modified in any way that is not in accordance with Hanover Lantern’s instructions.

No agent, employee or representative of Hanover Lantern has any authority to bind Hanover Lantern to any affirmation, representation or warranty concerning goods sold by Hanover Lantern and unless an affirmation, representation or warranty made by an agent, employee or representative is specifically included herein, or in Hanover Lantern’s acknowledgement.

 

Warranty Procedures

Warranty claims should be made in writing and submitted to:

Warranty Claim Department
Hanover Lantern
425 E. Middle Street 
Hanover, PA 17331

Exclusions

Hanover Lantern’s products are individually hand made. Since each product is unique, small surface variations should be considered normal and are not covered under this Warranty. Weathering of the product finish due to severe climate conditions such as acid rain, salt air, or intense ultraviolet rays of the sun is also considered normal and is not covered under this Warranty. This warranty does not extend to products which, in the opinion of Hanover Lantern, have been subjected to misuse, abuse, neglect, accident, improper installation or application, or negligence in their use, storage, maintenance, transportation or handling. Hanover Lantern shall not be liable or responsible for labor charges or other expenses involved with removal or installation of either the original or replacement product.

Limitations and Disclaimers

The warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies, express or implied, in law or in fact, including (but not limited to) the warranties of merchantability and fitness for a particular purpose. In no event shall Hanover Lantern be responsible for incidental, special, or consequential damages. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

THIS WARRANTY IS EFFECTIVE FOR PRODUCTS PURCHASED AFTER NOVEMBER 1, 2018.

 

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